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I have a [Banner] hold on my university account because of the library -- what can I do?

37 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 06, 2023    Fines/Fees

 

First, look student up in Alma to see how much is due on their account or refer question to DPE.

Respond: You have fine of $xx.xx. You'll need to pay that fine in order to get the hold on your account released. 

Currently, we have two option for paying your fines:

  1. You can come to the 1st floor Checkout Desk and pay the fine using ScrappyCash on your MocsCard. 
  2. You can pay your fine through the bursar's office. Here are directions for how to pay your fine online: (Note: This is a PDF in our GDrive, staff will need to download it and send as an attachment.) https://drive.google.com/file/d/1ORKHuxy0eAGNn9H2yDm30TxEEFP8bUcW/view?usp=sharing